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About Raizana Tea Co.

About Raizana Tea Company | Welcome

 

OUR STORY

Raizana Tea Co. (Raizana, LLC) is a family company founded in 2009. Our inspiration for herbal wellness teas came from our mothers and grandmothers, who lovingly soothed our tummy aches and sore throats with warm herbal remedies.

Our purpose is to make healthy habits enjoyable. “Delicious tea, effective natural remedies”. Our customers find it easier to include Raizana Teas as part of their daily routines because they enjoy the tasty blends and the fresh and high quality ingredients we use. We achieve this by evaluating the ingredients, freshness, safety, taste, nutritive value and appearance of all of the products we carry.

THE NAME

Raizana is a portmanteau of two Spanish words: 1) Raiz: n. root; and 2) Sanar: v. to heal; to cure. 

OUR MISSION

Our selection of herbal teas taste good and are good for you. Raizana formulates their natural loose-herb teas to combine good taste and the herbal properties that help promote good health. Our herbal teas come from recipes that our families have used for generations, but Raizana herbal teas come with a plus: They are delicious! So enjoy and share Raizana Teas; make our family tradition yours. 

OUR VALUES

As we grow as a company, it has become important to define the core values from which we develop Raizana Teas' culture, brand, and our business strategy. These are the core values that we live by: 

EXCELLENT SERVICE

We want our customers, our co-workers, our vendors, and our partners to receive attention that is above and beyond what is expected. We want them to be not just satisfied but delighted!

HIGH QUALITY PRODUCTS

We have high standards and our goal is to sell the highest quality products. We achieve this by evaluating the ingredients, freshness, safety, taste, nutritive value and appearance of all of the products we carry.

INTEGRITY AND HONESTY IN OUR RELATIONSHIPS

It's important to always act with integrity in our relationships, to be compassionate, friendly, loyal, and to make sure that we do the right thing. We treat our customers, our co-workers, our vendors, and our partners with respect, fairness and integrity.

EMBRACING PASSION AND INNOVATION

We value passion, determination, perseverance, and a sense of urgency. As a growing company we embrace and drive change, and encourage our employees to be adventurous, creative, and open-minded.

CARING ABOUT OUR COMMUNITIES

We have a responsibility to be active participants in our local communities. We believe in giving back and contributing to the improvement of society by supporting a wide variety of community and non-profit organizations. 

Raizana Tea Co. is actively involved in the local community. We host “The Herbal Wellness Hour” at our shop: a free monthly community workshop with guest speakers on various health topics such as nutrition, mental health, exercise, etc.  We’ve also started a free Spanish conversation group to help language-learners interact and develop a sense of cross-cultural community. We believe in giving back and contributing to the improvement of society by supporting a wide variety of community and non-profit organizations, including: The Downtown Fresno Partnership (downtown revitalization), Community Development Financial Institution (Small business assistance – marketing committee), The Warnor’s Theater (Historic Preservation).